MemSys ® is a comprehensive database application supporting membership fund raising activities at public radio and television stations.  An industry leader since 1985, MemSys tracks all aspects of membership services and fund raising for mid-level and major giving, capital campaigns, restricted funds, soft credits, underwriting contracts, corporate match, foundation giving and more.

Fund raising & membership support:  Analyze campaign performance, return on investment, fulfillment rates, upgrade trends for: web, email, inbound/outbound phone, direct mail and other sources.  For each donor, track single or dual-station memberships, with unlimited giving histories by user-defined fund numbers, member benefits, biographical information, contacts, follow-up ticklers, moves management, cross references, alternate addresses and activity history.

Mailing routines: renewal series, additional gifts, lapsed-rejoins, acquisitions, subscriptions, user-defined queries, tax receipts (individual and year-end), pledge and installment reminders, premium fulfillments and customized major-donor segments; with popular label and mail-merge formats.  eSolicitations module supports real-time email broadcasts; web based subscribe/unsubscribe/opt forms instantly updates eNewsletter and donor solicitation lists; includes an integrated online email design studio.

WebSys ® online pledge forms enable: donate-now page, email responses, call center and volunteer entries.  Content management on MemSys screens instantly updates online forms including giving levels, premium lists (including lightbox images), membership card and email opt-ins, favorite programs, matching companies, source codes and response methods.  WebSys uses secure web services for real-time updates from the database, and it runs on all leading web servers.

MemSys collaborates with industry consultants and vendors:  DEI Benchmarks; CPB SABS; PBS Quarterly Report; NCOA/address verification by Lorton Data; payment processing by Sage Payments; import pledge from NPR Digital (Public Interactive), Convio, Kimbia, Tele-Direct, Phone Bank Systems, Aria and other call centers; export/upload donors and giving histories to Community Development Project and Target Analysis; overlay Target Tags for segmented appeals, upload premium fulfillments, e.g. to Forest Direct, import FD shipment confirmation (date, how-shipped, tag number); import payments from EFT Corporation or export EFTs to your bank; import lock box payment.

Quality Assurance:  Memsys always validates all entries to assure data quality and honor business rules, such as prefix-first name gender match; consistent phone/email format, user-defined upgrade ladders.

PCI Compliance: MemSys is certified PCI compliant for secure handling of sensitive credit card information, on the official web site for "Validated Payment Applications".  Fund raising software applications are "certified PCI compliant" at that site, after a rigorous, independent audit by a Qualified Security Assessor.  MemSys offers a choice of encrypting card numbers in its pledge records or storing them in an electronic vault at Sage Payments, which is also PCI compliant.

MemSys Annual Support: Friendly, responsive toll-free phone or email-ticket support (unlimited incidents); periodic MemSys updates to add published or user-defined features; discounts on custom programming and onsite or online training; MemSys listserv subscriptions for all interested users; online user-group meetings.

Scalable Installations: MemSys offers a suite of software modules that right-size the system to station needs and budget.  Add modules and expand the user-count anytime, preserving 100% of your initial investment. 

For more information regarding MemSys products and services, please visit us at memsys.com or contact